FAQ

Frequently asked questions

When can I expect my order to arrive?

Our UK orders are typically processed within 1-3 business days, but can take up to 7 days during peak seasons or promotional periods. Once shipped the order should arrive within 2-5 days.

 

Do you ship internationally?

International shipping options are coming soon. Buyers are responsible for any customs and import taxes that may apply. Tamlyn Michelle Designs® is not responsible for delays due to customs.

 

Do you accept returns?

We do. If for any reason you are not happy with your order, you can return it to us within 14 days of purchase. Please note that buyers are responsible for return shipping fees.

See our Return and refund policy page for more information.

 

Do you accept cancellations?

Yes, if you wish to cancel your order, please contact us within 12 hours of placing the order. We can only cancel orders that have not been shipped yet. Once the order has been shipped, it cannot be cancelled, but you may still be eligible for a return or exchange.

See our Return and refund policy page for more information.

 

Do you have any discount codes?

Yes, we do! We frequently offer our newsletter subscribers exclusive discounts.

Our newsletter is a great way to stay updated on new product releases, gain exclusive newsletter offers and freebies. Don't worry, we won't spam you with unnecessary emails. 

Subscribe to our newsletter here.

 

What if I provided the wrong shipping address?

If the purchase is delivered to an incorrect address provided by the buyer, we cannot offer refunds or replacements. Please double-check your shipping address before placing your order to avoid any issues.